I gained a resort with the evening, but I've to take a look at at twelve midday, and my flight does not depart till11:30pm. Now I have twelve hours the place I am trapped in LA without any cause for being here.
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I did not have any bags to examine! Why does AA Customer Service continue to lie about factors which the flight was overbooked? The ticket agent explained to me the flight was overbooked.
( Ongoing from remark 191) Moreover, we needed to take One more working day of our excursion to return to the airport three days afterwards to acquire the car we experienced reserved. Once we arrived for our return flight to Charlotte on twelve/5/2015, we boarded flight 875, and considered one of our suitcases evidently by no means designed it onto the aircraft and was remaining in Aruba. After we boarded our connecting flight to Boston, I was checked in and launched to enter the jetway. Whilst I was heading onto the jetway, I had been told I necessary to return and hold out towards the wall while some passed me by. I was instructed I needed to “consolidate” my possessions. I had a wallet purse about my neck towards my entire body that measures three inches by 5 inches. I was told I had to just take it off my human being and place it within a canvass bag I'd. Are you presently serious???? On board flight 1783, we had been approached by among the list of rudest stewardesses I've ever encountered in my lifestyle named Sheila. This airplane was distinct from another planes we had been on, and our “excess area” seating apparently wouldn't enable us To place our particular merchandise beneath the seat in front of us.
I flew from Orlando to Dallas to Las Vegas yesterday and Once i received property and unpacked, I found among my items was missing from considered one of my checked luggage.It absolutely was a shaving kit which was within a zippered pocket on the surface of the bag. I referred to as shopper service in Las Vegas and was explained to there is nothing they can do.
American Airways has the worst customer service of all Airways I have Employed in my sixty three a long time. My wife’s anniversary earrings have been stolen from her suitcase on June 20, 2013 and Purchaser service has REFUSED to Call us why not try these out back following reporting the thief the day it transpired.
However as a result of climate I had been not able to get out with the tri towns by the due date this previous week. Nevertheless I am quite disappointed with American Airways buyer service.
So, there are a few matter’s I've discovered that I will Be aware in this article, and look at it my own academic venting because they don't provide The shopper very well in the least with regards to this:
Just creating to Enable you know inspite of the difficulty in getting to my desired destination on March two, 2016, along with the disappointment I had With all the scheduling from you, I used to be very happy with the staff at Charlotte, North Carolina. All of that I arrived in connection with ended up most helpful and type.
Stranded in San Diego, CA. Attempted to simply call purchaser relations variety, but Online page lists the same number as cargo quantity. Is that this to stop mobile phone calls. Waited above two several hours for any return simply call from reservations.
I are actually to the cellular phone for three hours looking to take care of a problem in which my bag was break up open and my belongings lacking.
This practice is not really one American Airways must proceed to apply as is dehumanizing and down right inconsiderate of spending customers. This experience has wholly left a nasty taste in my mouth and it took from The good vacation I recently experienced .
I am a million member and always enjoy traveling on AA,but U.S. Air is no fantastic. The personnel is incredibly impolite
So, we landed in A different city, stayed the evening there, and then flew in another Plane. We ended up all established to go, then they instructed us we couldn’t go everywhere because of “Mechanical Concerns.